Maintenance

Enjoy the benefits of our long-term commitment

The Regulatory Reform (Fire Safety) Order 2005 came into force in 2006, it has changed fire safety requirements and affects ALL UK organisations replacing over 70 separate pieces of fire safety legislation.

Where previously the Fire Brigade would provide assistance to your companies’ fire safety arrangements and issue a fire certificate, this is no longer valid. Owners, employers and managers are now deemed responsible for adequate safety within their premises.

The smoke ventilation system is part of the overall fire safety strategy and under the RRO the responsible person must ensure that equipment and devices are maintained in efficient working order and in good repair to safeguard the relevant persons within the building.

In 2011-12 there were 380 fire-related fatalities in Britain, of these 204 were deaths recorded by smoke or toxic fumes.
(UK Stats, Office for National Statistics 2013)

Drawing on 30 years experience and the latest technologies, SE Controls provide maintenance agreements that are unsurpassed in terms of quality and compliance.

The smoke control system provides a fundamental element of the fire strategy. It is essential that measures are taken to ensure its continued reliability in the event of a fire.

Maintenance is vital; by entering into a maintenance agreement you are fulfilling your obligation under the RRO and will ensure that your system performs as intended.

Maintenance and regular checks are required under the RRO and should be recorded within your log book.

As one of the UK’s largest smoke ventilation companies, many clients recognise the benefits of instructing SE Controls to both install and maintain their sites, providing continuity of service.

Preventive Maintenance

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Preventive Maintenance of Smoke Control Systems Smoke ventilation systems are life saving systems and it is therefore essential that regular preventative maintenance is carried out to the required standards by competent personnel, who are familiar with the specification and strategy for the particular application.

Under the Regulatory Reform (Fire Safety) Order 2005 legislation this is the responsibility of the Management Company or Owner of the Premises.

Further stipulations of the RRO include:

-Under the RRO, all Fire Safety equipment must be maintained in efficient working order. In the event of a fire maintenance records may be called upon for both legal and insurance purposes.

-Regular preventative maintenance can prolong the life of these essential life-safety systems.

-Regular planned preventative maintenance ensures that any defects are found before a critical situation arises.

-Failure to comply with any duty imposed by the Order, or any notice issued by the enforcing Authority, is an offence and prosecutions are on the rise.

Failure to comply with any duty imposed by the Order, or any notice issued by the enforcing Authority, is an offence and prosecutions are on the rise.

SE Controls provide preventative maintenance visits to conform with the British Standards Institution Schedule BS 7346:1-1990, BS 5588:12-2004 and The Buildings Regulations Approved Document B, indicating that where natural or powered, smoke and heat exhaust ventilation systems are concerned it is essential that they are serviced regularly and maintained in good working condition.

SE Controls’ maintenance department offers problem solving, advice and alternative solutions to existing systems that require modification.

SE Controls maintain a variety of sites across the United Kingdom, incorporating the Channel Isles, the Isle of Man and Ireland, visiting thousands of developments each year. Many of our clients enjoy the benefits of our long-term commitment to quality of service, enabling a mutual increase in our client bases.

SE Controls install, commission and maintain an array of sites, examples of existing contracts are:
-Retirement Accommodation

-Residential Apartments

-Schools

-Universities

-Hospitals

-Government Offices

-Commercial Premises

-Leisure Centres

-Theaters

-Retail Units

SE Controls' Maintenance Services

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Smoke Ventilation Systems – Including natural and powered extract ventilation systems

1) Ability to carry out planned maintenance simultaneously with fire alarm and emergency lighting maintenance schedules.

2) All maintenance to be carried out in accordance to BS7346 and RRO 2005.

National Agreements

1) SE Controls are able to offer clients nationwide management programmes to ensure the reliability and peace of mind of systems in the event of a fire.

Refurbishment/Modifications

1) SE Controls maintenance department also offers problem solving, advice and alternative solutions to existing systems that require modification or refurbishment.

Reasons for Maintenance

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-Smoke ventilation systems are life-saving systems.

-Current legislation states that maintenance is the responsibility of the Managing Agent or building owner.

-Maintenance reduces the likelihood of component failure and prolongs the life of the system.

-Any defects are found before a critical situation arises.

Reasons for Maintenance with SE Controls

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- Peace of mind that maintenance is carried out by qualified and experienced smoke ventilation engineers.

-SE Controls is one of the UK’s largest smoke ventilation specialists. A vast number of sites are fitted with SE Control’s equipment.

-Nationwide management programmes to ensure the reliability and peace of mind across multiple sites

-SE Controls can provide a two-year warranty if an SE Controls’ maintenance contract is accepted within the first twelve months from commissioning. This is applicable to SE Controls’ installations only.

- All maintenance is carried out in accordance with BS7346, BS5588 and The Building Regulations Approved Document B. We offer a 24 hour emergency call out facility and telephone line direct to the Maintenance Department.

-One point of contact for all Maintenance Enquiries.

-As far as practically possible the same engineers to attend the same sites, providing
consistency of service.

-Charges visit based only ensuring best pricing for our customers.

-No unauthorised repairs are carried out; quotations for repairs are issued to the client automatically.

-We are able to modify various types of smoke ventilation systems.

- Flexible working hours to suit the customer’s requirements.

- Full coverage of the UK including Isle of Man, The Channel Isles and Ireland.

SE Controls continually invest profits into Research and Development. Our product range is ever expanding and all staff receive continual training to ensure quality service to our customers.

Remote Services

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Recognising the need to raise the standards when it comes to maintenance, SE Controls has launched SECloudlink™, an innovative ‘remote services’ solution, which provides detailed, around-the-clock system status interrogation. This comprehensive system enables SE Controls’ maintenance team to provide planned and corrective maintenance when needed, driven by regulatory demands or by notifications direct from the smoke control system.

Using integrated 4G communications technology, it enables the system to be constantly monitored, as well as allowing any adjustments and tuning to ensure it matches the needs of the building and occupants, whether it is for smoke control only, environmental ventilation or a hybrid of both systems.

This approach not only provides an effective solution for buildings where ongoing maintenance might be an issue, but is also applicable to all buildings where smoke control systems are installed and demand regular maintenance to the standards demanded by BS9991, BS9999 and BS7346 Part 8, together with Building Regulations ADB; European EN12101, and others.

The key benefits of SECloudlink™ remote services include:

• Proactive management of life safety systems to ensure building compliance
• Improved efficiency and budget control, minimising disruption and reducing costs associated with expensive site visits
• System performance, including historical data, for individual sites or a portfolio of buildings
• Highlight faults and service requirements with fast problem resolution
• On-going support with advice and assistance when needed
• Management reporting

Maintenance Agreements

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All customers that hold a valid Maintenance Agreement with SE Controls are eligible for the following benefits:

-Scheduled preventative maintenance

-24 hour emergency call facility

-Priority treatment for any enquiry

-A single point of contact for all Maintenance Enquiries

-As far as practically possible the same engineers to attend the same sites ensuring consistency of service

-Flexible working hours to suit customers’ needs

-Engineer’s reports are provided and issued to the client upon completion of each visit. These can also be issued to site personnel if requested.

There are no initial contract ‘set-up’ charges, nor a premium for holding a contract. Customers pay per visit only, ensuring best pricing for our customers.

Repair works or replacement items will always be quoted in advance; we do not carry out unauthorised repairs which may incur additional charges. Reports and recommendations are automatically issued to the customer when necessary.

If you are responsible for fire safety within your premises ensure your maintenance is conducted to current standards by competent personnel.

SE Controls understands the importance of conforming to regulatory legislation and provide detailed service specifications, ensuring you have the confidence and security that your maintenance is in safe hands.

Smoke control and ventilation – a clear winner for life safety

Smoke accounts for almost 80% of all fire related deaths in the UK – save lives with smoke control systems.

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Contact Details

Lancaster House, Wellington Crescent, Fradley Park, Lichfield, Staffs, UK, WS13 8RZ
Tel: 44+ (0) 1543 44 30 60
Fax: 44+ (0) 1543 44 30 70
Email: info@secontrols.com